Welcome to Massage by Peel Simply Skin!
In order to provide you and other clients with excellent customer service and access to appointments during peak times, we have a firm 24-hour cancellation policy. Kindly review the booking and cancellation information below. Please note that by booking an appointment you are accepting the conditions of our cancellation policy. We really appreciate your business and hope you have a positive experience booking with us.
If you have any questions or concerns, please email
We fully understand that sometimes being late is outside of your control. We will always do our very best to accommodate late arrivals by performing the most complete treatment possible in the time remaining. Unfortunately, arriving too late to perform the scheduled service will result in full charges without the opportunity to reschedule. For this reason we recommend that you plan ahead for your relaxing visit.
If you need to cancel your appointment please cancel by logging into you Genbook account or emailing us at 24 hours in advance. Since the time slot is held especially for you, any cancellations with less than 24 hours notice will result in 50% of the service booked charged on your credit card (or the equivalent deduction from gift certificates) No Call or No Show 100% of the service booked will be charged on your credit card. We regret that we cannot make exceptions to our 24-hour cancellation policy because we are a small appointment-based business and we schedule especially for you.
*Please note that all appointments need to be made via Genbook the online scheduling site. A Credit Card is required to hold the Appointment but only charged at the time of service*